Connected Drive Issues

as0007 · 09-15-2019, 07:46 PM

Location: Australia
X3 G01
Issue started 2 days back.

Though its been discussed several times, but none of the resolutions worked. So wondering if its something related to Backend Connected Drive Servers? And someone also having this issue or faced similar in past.

iDrive - Weather App Says No Connection.
When I enter Connected Drive - Hit Option - Update Services is greyed out.
When I hit Login - it just keeps on processing and nothing even after an hour.
No commands work via Web or App on iPhone.
All commands fails.

I'm able to dial service assistance via iDrive - this shows that SIM inside is working.

So has anyone faced this issue? And given that it looks like a backend issue, anyone else facing this atm? How long can BMW take to fix this ?

I have just called up the local number and they've advised me to send screenshot. And then support at Germany would have a look.

as0007 · 09-16-2019, 06:48 PM

anyone ?

Lenny_RDM · 09-16-2019, 07:30 PM

Try to register everything again on website

as0007 · 09-16-2019, 07:48 PM

WTH !!!

Local Site says : BMW ConnectedDrive Services are currently experiencing some technical issues. Please try to log in or register again later.

as0007 · 09-16-2019, 07:50 PM

Its 2019 - not 1920

BMW should have some sort of monitoring or alert for such events.
I have issues for the last 4 days and now they have updated their website.

09-15-2019, 07:46 PM	#1
as0007 New Member 0 Rep 8 Posts Drives: X3 ; City Join Date: Sep 2019 Location: Sydney iTrader: (0)	Connected Drive Issues Location: Australia X3 G01 Issue started 2 days back. Though its been discussed several times, but none of the resolutions worked. So wondering if its something related to Backend Connected Drive Servers? And someone also having this issue or faced similar in past. iDrive - Weather App Says No Connection. When I enter Connected Drive - Hit Option - Update Services is greyed out. When I hit Login - it just keeps on processing and nothing even after an hour. No commands work via Web or App on iPhone. All commands fails. I'm able to dial service assistance via iDrive - this shows that SIM inside is working. So has anyone faced this issue? And given that it looks like a backend issue, anyone else facing this atm? How long can BMW take to fix this ? I have just called up the local number and they've advised me to send screenshot. And then support at Germany would have a look.
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09-16-2019, 06:48 PM	#2
as0007 New Member 0 Rep 8 Posts Drives: X3 ; City Join Date: Sep 2019 Location: Sydney iTrader: (0)	anyone ?
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09-16-2019, 07:30 PM	#3
Lenny_RDM First Lieutenant 405 Rep 302 Posts Drives: X3MC Join Date: Aug 2019 Location: Chicago iTrader: (0)	Try to register everything again on website
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09-16-2019, 07:48 PM	#4
as0007 New Member 0 Rep 8 Posts Drives: X3 ; City Join Date: Sep 2019 Location: Sydney iTrader: (0)	WTH !!! Local Site says : BMW ConnectedDrive Services are currently experiencing some technical issues. Please try to log in or register again later.
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09-16-2019, 07:50 PM	#5
as0007 New Member 0 Rep 8 Posts Drives: X3 ; City Join Date: Sep 2019 Location: Sydney iTrader: (0)	Its 2019 - not 1920 BMW should have some sort of monitoring or alert for such events. I have issues for the last 4 days and now they have updated their website.
	Appreciate 0 Quote