Smartkey not found issue

tfarmer · 08-25-2020, 09:23 AM

With the car running and the keyfob in my pocket and the car in park, whenever anyone exits the car a message pops up on the display indicating the keyfob is not found. Anyone have this problem?

cdchris1 · 08-25-2020, 04:38 PM

I have the same issue, but it is not always repeatable. I have brought it up to the service department, but have never been able to get it to happen when I'm there. My suspicion is that it has to do with the key going to sleep, but that is just a thought. Other than the warning, it does not appear to effect anything, so I've learned to live with it when it does happen.

anuj452 · 08-25-2020, 08:42 PM

yes, i have seen this many times....
If i come to a stop after driving , and a passenger gets off the car from the rear seat (left side door), i get this message...

nvsocr7 · 08-25-2020, 10:41 PM

my dealer gave me 2 new keys when he couldn't get them recognized on their service system scanner, said there was a module update but mine kept failing so they were replaced. incidentally i was having trouble with comfort access/key not being recognized which is now *crosses fingers* fixed, but they found that out after the fact. there is a service bulletin out for this issue.

08-25-2020, 09:23 AM	#1
tfarmer New Member 15 Rep 23 Posts Drives: 2020 BMW X5 M50i Join Date: Aug 2019 Location: Paducah, KY iTrader: (0)	Smartkey not found issue With the car running and the keyfob in my pocket and the car in park, whenever anyone exits the car a message pops up on the display indicating the keyfob is not found. Anyone have this problem?
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08-25-2020, 04:38 PM	#2
cdchris1 Private 44 Rep 63 Posts Drives: 2019 X5 40i Join Date: Feb 2019 Location: Chicago iTrader: (0) Garage List 2019 BMW X5 [0.00]	I have the same issue, but it is not always repeatable. I have brought it up to the service department, but have never been able to get it to happen when I'm there. My suspicion is that it has to do with the key going to sleep, but that is just a thought. Other than the warning, it does not appear to effect anything, so I've learned to live with it when it does happen.
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08-25-2020, 08:42 PM	#3
anuj452 2019 X5 40i 115 Rep 226 Posts Drives: 2019 X5 40i Join Date: Feb 2019 Location: NJ iTrader: (0)	yes, i have seen this many times.... If i come to a stop after driving , and a passenger gets off the car from the rear seat (left side door), i get this message... __________________ 2019 X5 40i (Mar-2019 Build) iDrive ver -- 03/2022.30
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08-25-2020, 10:41 PM	#4
nvsocr7 Private First Class 55 Rep 120 Posts Drives: 2020 X5 M50i Join Date: Jun 2019 Location: Midwest iTrader: (0)	my dealer gave me 2 new keys when he couldn't get them recognized on their service system scanner, said there was a module update but mine kept failing so they were replaced. incidentally i was having trouble with comfort access/key not being recognized which is now crosses fingers fixed, but they found that out after the fact. there is a service bulletin out for this issue.
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