Does your dealer give you loaner cars over the weekend?

jetblk328i · 01-07-2009, 03:27 PM

Hey guys, i'm going into service for my 3rd time.

Both times i was able to make an appointment for friday afternoon. Its the best time for me. Both times, they did not have it done until monday, so i picked it up on monday.

This time, i called to set up an appointment for friday afternoon again, they say its not possible for them to hand out loaners over the weekend.

and this time they will have more stuff to do since i need service, state inspection, emissions, and an AC fan problem.

Now i have to call off work for a bit just so i can bring my car in at 9:30...

Do your dealers allow you to set up appointments on friday afternoons and give you a loaner car?

Orient330iNYC · 01-07-2009, 04:01 PM

Quote:

Originally Posted by jetblk328i

Hey guys, i'm going into service for my 3rd time.

Both times i was able to make an appointment for friday afternoon. Its the best time for me. Both times, they did not have it done until monday, so i picked it up on monday.

This time, i called to set up an appointment for friday afternoon again, they say its not possible for them to hand out loaners over the weekend.

and this time they will have more stuff to do since i need service, state inspection, emissions, and an AC fan problem.

Now i have to call off work for a bit just so i can bring my car in at 9:30...

Do your dealers allow you to set up appointments on friday afternoons and give you a loaner car?

yup, mine did. BMW loaner too. i dropped off my car on a friday, they said it might be done that night, might not till the next day (software update). asked if i couldnt make it in on sat if it was ok to keep the loaner till monday, they were like sure, no problem.

jetblk328i · 01-07-2009, 04:02 PM

that WAS my dealer, gave me a BMW, said it will be done friday night, now they wont do it

Deda · 01-07-2009, 04:08 PM

yes,mine did too!

jetblk328i · 01-07-2009, 04:16 PM

i think since it is nearly a month away, ill call back later and reschedule,this time i'll have to bring up my previous experiences, something i forgot to do today. if that doesnt work, when BMW calls you and asks you about your service, ill have to give them bad grades muhahahahahah lol.

Dan73 · 01-07-2009, 07:16 PM

I do believe that loaners belong to the dealers and they could do whatever they want with them. Could be wrong though.

freshwhite335 · 01-07-2009, 07:24 PM

my family has had loaners over weekends. sometimes they even pull a car off the used lot for my mom or dad if theyre are no loaners available

John 070 · 01-07-2009, 08:07 PM

Don't know what the difference is over a weekend, unless they feel it's more likely that the vehicle could be used for more miles due to owners being off from work. I was given a brand-new X3 for two days. I really don't get the dealership for not having things done when promised, especially when they have loaned out a BMW free of charge. That's bad business sense imho. I was having my oil changed and I ended up with an X3 for 2 days......My wife was off those days so I let her use it and drive the in-laws around, and we used it to haul off some junk that couldn't fit in our cars....somebody else had the same idea as there were scratches on the backs of the rear seats.....

to_riffic · 01-07-2009, 09:08 PM

yup, same here. but then again, my service is next tuesday and i already guaranteed a 3 series loaner that day. so...yea

carrabassett786 · 01-07-2009, 10:18 PM

we've had them for weeks at a time before (lemon volvo) but our dealer(s) don't seem to mind over the weekend. Hendrick had great loaners, ZSP everything and 135 verts

MBChariot · 01-08-2009, 08:08 AM

My dealer doesn't mind the weekend either.

undecided · 01-08-2009, 08:15 AM

Quote:

Originally Posted by jetblk328i

Hey guys, i'm going into service for my 3rd time.

Both times i was able to make an appointment for friday afternoon. Its the best time for me. Both times, they did not have it done until monday, so i picked it up on monday.

This time, i called to set up an appointment for friday afternoon again, they say its not possible for them to hand out loaners over the weekend.

and this time they will have more stuff to do since i need service, state inspection, emissions, and an AC fan problem.

Now i have to call off work for a bit just so i can bring my car in at 9:30...

Do your dealers allow you to set up appointments on friday afternoons and give you a loaner car?

My wife's Audi dealer let her have a loaner for 10 days while waiting for a part.

GeauxChadE90 · 01-08-2009, 08:39 AM

i've had a loaner for over a week and the dealership told me to keep it until I had time to bring it back. funny thing is, it was a 335i with sport, premium, etc. and I didn't want to take it back....so I took it on a little road trip to the beach, haha

silvergray545 · 01-08-2009, 08:50 AM

my dealer wont even give me a loaner. maybe because im 19? i dont know

darkcloud · 01-08-2009, 09:00 AM

Quote:

Originally Posted by silvergray545

my dealer wont even give me a loaner. maybe because im 19? i dont know

Which dealer?

I get loaners from my dealer (Ganley BMW) for as long or little as needed? I've been asked if I can wait but never forced to wait like I've heard of some other people on here. I've had them for a day, a week and over weekends. They don't care. I've had almost the full range of loaners as well, e46 325ci, e90 325i/xi, 328i/xi, 335xi, X3, and X6. My dealer doesn't loan 7's, 6's or M models. I've had so many loaners cuz I take the car in for anything that pisses me off, the SA thinks it's funny but he doesn't give a shit

S4to335 · 01-08-2009, 09:37 AM

My service advisor (who has since been fired for other issues) always use to get me a
BMW loaner (with only two exceptions...Camry instead..paid for by dealership). This included drop offs on any day of the week. I have had BMW loaners over the weekend on three or four occasions...maybe more. I think this is an individual dealership policy..not a BMW one. If they changed their policy..you may be screwed.

01-07-2009, 03:27 PM	#1
jetblk328i Colonel 309 Rep 2,458 Posts Drives: X3 M40i Join Date: Mar 2007 Location: Central PA iTrader: (1)	Does your dealer give you loaner cars over the weekend? Hey guys, i'm going into service for my 3rd time. Both times i was able to make an appointment for friday afternoon. Its the best time for me. Both times, they did not have it done until monday, so i picked it up on monday. This time, i called to set up an appointment for friday afternoon again, they say its not possible for them to hand out loaners over the weekend. and this time they will have more stuff to do since i need service, state inspection, emissions, and an AC fan problem. Now i have to call off work for a bit just so i can bring my car in at 9:30... Do your dealers allow you to set up appointments on friday afternoons and give you a loaner car?
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01-07-2009, 04:02 PM	#3
jetblk328i Colonel 309 Rep 2,458 Posts Drives: X3 M40i Join Date: Mar 2007 Location: Central PA iTrader: (1)	that WAS my dealer, gave me a BMW, said it will be done friday night, now they wont do it
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01-07-2009, 04:08 PM	#4
Deda Major General 564 Rep 7,034 Posts Drives: BMW M5 comp Join Date: Apr 2008 Location: Croatia iTrader: (0)	yes,mine did too!
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01-07-2009, 04:16 PM	#5
jetblk328i Colonel 309 Rep 2,458 Posts Drives: X3 M40i Join Date: Mar 2007 Location: Central PA iTrader: (1)	i think since it is nearly a month away, ill call back later and reschedule,this time i'll have to bring up my previous experiences, something i forgot to do today. if that doesnt work, when BMW calls you and asks you about your service, ill have to give them bad grades muhahahahahah lol.
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01-07-2009, 07:16 PM	#6
Dan73 Private First Class 1 Rep 102 Posts Drives: ↑ Not that ↑ Join Date: Jul 2008 Location: Central Mass iTrader: (0)	I do believe that loaners belong to the dealers and they could do whatever they want with them. Could be wrong though. __________________
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01-07-2009, 07:24 PM	#7
freshwhite335 Colonel 148 Rep 2,882 Posts Drives: 991/RR Sport AB Join Date: Aug 2008 Location: 904 FL iTrader: (6) Garage List 2011 BMW 135i [0.00]	my family has had loaners over weekends. sometimes they even pull a car off the used lot for my mom or dad if theyre are no loaners available __________________ 2014 Range Rover Sport Autobiography 2012.5 991 C2S 1978 Corvette
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01-07-2009, 08:07 PM	#8
John 070 Lieutenant General 1705 Rep 14,829 Posts Drives: 335i cpe Join Date: Oct 2006 Location: ZSP/ZPP/ZCW iTrader: (0)	Don't know what the difference is over a weekend, unless they feel it's more likely that the vehicle could be used for more miles due to owners being off from work. I was given a brand-new X3 for two days. I really don't get the dealership for not having things done when promised, especially when they have loaned out a BMW free of charge. That's bad business sense imho. I was having my oil changed and I ended up with an X3 for 2 days......My wife was off those days so I let her use it and drive the in-laws around, and we used it to haul off some junk that couldn't fit in our cars....somebody else had the same idea as there were scratches on the backs of the rear seats.....
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01-07-2009, 09:08 PM	#9
to_riffic Lieutenant General 3024 Rep 13,764 Posts Drives: rwd Join Date: Feb 2008 Location: SoCal iTrader: (38)	yup, same here. but then again, my service is next tuesday and i already guaranteed a 3 series loaner that day. so...yea __________________ ~loud noises~
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01-07-2009, 10:18 PM	#10
carrabassett786 Lieutenant 13 Rep 508 Posts Drives: 11 328i Join Date: Dec 2006 Location: Ponte Vedra Beach, FL iTrader: (0)	we've had them for weeks at a time before (lemon volvo) but our dealer(s) don't seem to mind over the weekend. Hendrick had great loaners, ZSP everything and 135 verts __________________ E90 328i Space Gray/Chestnut ZMP 2MF ZP2 ZV2 ZCV ZCW-washers HK SAT 3rd Pedal ED 2011.10.10 E90 325xi BSM/Terra ZSP ZPP ZCW Adaptive Xenons SAT 3rd pedal Gone E53 X5 3.0i Black Sapphire/Truffle ZPP ZCW ZRC Xenon Nav
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01-08-2009, 08:08 AM	#11
MBChariot HESSEN///M3 10 Rep 225 Posts Drives: TIag E46 ///M3 Join Date: Jun 2005 Location: Belton, Texas iTrader: (0)	My dealer doesn't mind the weekend either. __________________ MB 330i ZSP Sport PKG TIAG/Imola E46 M3/OEM ZCP wheels "A6 direction Saarbrücken"
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01-08-2009, 08:39 AM	#13
GeauxChadE90 Private 4 Rep 86 Posts Drives: 2006 Black/Terra 325i Sport Join Date: Apr 2008 Location: Baton Rouge, LA iTrader: (0)	i've had a loaner for over a week and the dealership told me to keep it until I had time to bring it back. funny thing is, it was a 335i with sport, premium, etc. and I didn't want to take it back....so I took it on a little road trip to the beach, haha
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01-08-2009, 08:50 AM	#14
silvergray545 Skittles, OT OG 2337 Rep 649 Posts Drives: Lots of M cars Join Date: Aug 2008 Location: Cleveland, OH iTrader: (1) Garage List 2016 BMW M3 ZCP [0.00] 2000 BMW M Roadster [0.00] 2004 BMW M3 [0.00] 2014 VW GLI [0.00]	my dealer wont even give me a loaner. maybe because im 19? i dont know
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01-08-2009, 09:37 AM	#16
S4to335 Brigadier General 434 Rep 4,380 Posts Drives: 2014 Audi A4 / 91 Track Miata Join Date: Jan 2007 Location: San Jose, CA iTrader: (5) Garage List 2007 BMW 335i sedan [8.00]	My service advisor (who has since been fired for other issues) always use to get me a BMW loaner (with only two exceptions...Camry instead..paid for by dealership). This included drop offs on any day of the week. I have had BMW loaners over the weekend on three or four occasions...maybe more. I think this is an individual dealership policy..not a BMW one. If they changed their policy..you may be screwed. __________________ Car is now gone .... :-(
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