First Dealer Visit Advice?

Contradiction · 02-18-2010, 04:54 PM

Ok Fellas, Just got my CPO 07 335 last month and it's going back to the dealership tomorrow to:

Get the second CA key they owed me programmed to the car
I'm having the snap in adapter option installed in the console

And the most frustrating thing... To have the brakes looked at because I have a pretty good wobble in the wheel when I'm on the brakes. I'm fairly certain there is a rotor out of true. It didn't do it when I bought the car, weird.

Question is though, is there anything else I should be asking the dealership to do while they have the car? TSBs, recalls, software updates? anything like that, that they arent going to otherwise do unless I ask them too.

I have the extended maintenance plan btw, and the car is still under the factory warranty.

JayKay335i · 02-18-2010, 08:20 PM

If there isn't a problem, why fix it?

jopa489 · 02-18-2010, 08:21 PM

Quote:

Originally Posted by JayKay335i

If there isn't a problem, why fix it?

+1, just have them do what you need and take care of the brake wobble.

runrider · 02-18-2010, 08:24 PM

My dealer told me that they check for recalls etc every service visit, and take care of them if they come up. I think they call it like a "standard scope" or something like that.

s3touring · 02-18-2010, 09:09 PM

hi contradiction,

cpo'd '07, so you got about 1 yr. are you planning to get the 6yr/100k extensions for both warranty and maint?

regardless, if i may suggest, since you ask, you need to befriend the service guys. perhaps you might want to visit a view dealerships close to you. look up the service manager, and drop by. introduce yourself, and say you are looking to build a long-term relationship with a great dealership. let your gut guide you.

after that first meeting, drop in with a little something for the guys. i did, and still do, every now and then show up with 2-3-4 costco pizzas. just because.

when they are on your side, and some warranty issue gets tight, or whatever, they will take care of you. done it for 9 yrs. i'm greeted by name from everyone including the porters to the owner.

let's face it - if most of us are candid, none of us bought a bmw for its reliability. i have almost 10 yrs to prove otherwise. it's self-inflicted masochistic pleasure at its automotive best. that bmw will be in the shop. make the best of it for you.

Contradiction · 02-18-2010, 09:37 PM

Quote:

Originally Posted by JayKay335i

If there isn't a problem, why fix it?

I live over 100 miles from the dealership so I'm just wondering if there is anything I could get them to look at or do that gets me out in front of some impending problem and save me a trip later.

Not sure if it's related to my wobble or not but I have an intermittent pop somewhere in the left front brake/suspension when braking. Car only has 25k on it.

Contradiction · 02-18-2010, 09:40 PM

Quote:

Originally Posted by s3touring

hi contradiction,

cpo'd '07, so you got about 1 yr. are you planning to get the 6yr/100k extensions for both warranty and maint?

From the way I understand it the CPO automatically extends the warranty and I did buy the extended maintenance. Not so sure if that was a wise purchase or not though. Thinking about seeing if they will refund that. I can change my own damn brakes and oil.

s3touring · 02-18-2010, 09:48 PM

Quote:

Originally Posted by Contradiction

From the way I understand it the CPO automatically extends the warranty and I did buy the extended maintenance. Not so sure if that was a wise purchase or not though. Thinking about seeing if they will refund that. I can change my own damn brakes and oil.

ah yes. getting old and tired. the cpo gets you the 6yr/100k warranty, NOT maintenance. some people like it, some don't. it is obviously a strategic calculation. how many miles on your '07?

in general, if you are putting few miles, it's not worth it, pay it out of pocket, and especially if you are handy. for dimwits like me, who also will put on more miles, and because i can thankfully get them very close to cost, it has more than paid for itself on multiple bmws.

also, the cpo is NON refundable. found out the hard way when we had to lemon our bmw. the maint extension was refundable. frankly, you don't want the refund on the warranty. as has been stated, and i agree, any hig-perf bmw without a warranty is a one-way ticket to a money pit.

Contradiction · 02-18-2010, 10:31 PM

No, I'm happy with the CPO extended warranty. I just didn't fully understand the difference between that and the extended maintenance when I bought the car. After taking some more time to read I realized what I'd actually bought. Like I said I can do my own maintenance and don't really see myself taking it up to the dealership 125 miles away for an oil change after the factory maintenance is over. I'm hoping I can get my money back on that. It's got 25k on it right now btw.

JayKay335i · 02-18-2010, 10:33 PM

I suggest just telling them whats wrong and having them fix whats wrong. There are plenty of horror stories around here about people demanding them to fix every random service bulletin and things that weren't problems. Chances are you'll wind up with more headaches that way.

s3touring · 02-18-2010, 10:50 PM

Quote:

Originally Posted by Contradiction

No, I'm happy with the CPO extended warranty. I just didn't fully understand the difference between that and the extended maintenance when I bought the car. After taking some more time to read I realized what I'd actually bought. Like I said I can do my own maintenance and don't really see myself taking it up to the dealership 125 miles away for an oil change after the factory maintenance is over. I'm hoping I can get my money back on that. It's got 25k on it right now btw.

gotcha. iirc, the service extension is NOT part of the cpo. warranty only, so you're set. by the way, be careful about working on your car. while not bringing your car to the dealership does not void the warranty, perhaps someone else can chime in on what may or may not mess up the warranty...hope i didn't open a new can of worms.

sbux · 02-19-2010, 09:38 AM

btw is oxygen sensor covered by the cpo extended Warranty ?

Bobble · 02-19-2010, 11:17 AM

Extended maintenance will only get you what is called for by the OBC and the maintenance schedule in your manual. Basically oil service every 15K, brake fluid flush every 2 years and brakes if needed during that time frame. Based on your statements that you can do your maintenance and are 125 miles from the dealership I would try and get that refunded, the refund will be prorated based on time etc.. As far as warranty and doing your own maintenace as long as the parts are BMW spec approved IE oil is BMWLL1 brake fluid,pads and rotors OEM approved then the only issue is if they detemrine install was to blame they will honor the warranty (remember brakes are not a warranty item anyway they are wear and tear). Save your receipts to prove the part validity and labels and search the DIY section on home to reset your service indicator when done.

02-18-2010, 04:54 PM	#1
Contradiction New Member 2 Rep 14 Posts Drives: '07 335i Join Date: Jan 2010 Location: Waco, TX iTrader: (0)	First Dealer Visit Advice? Ok Fellas, Just got my CPO 07 335 last month and it's going back to the dealership tomorrow to: Get the second CA key they owed me programmed to the car I'm having the snap in adapter option installed in the console And the most frustrating thing... To have the brakes looked at because I have a pretty good wobble in the wheel when I'm on the brakes. I'm fairly certain there is a rotor out of true. It didn't do it when I bought the car, weird. Question is though, is there anything else I should be asking the dealership to do while they have the car? TSBs, recalls, software updates? anything like that, that they arent going to otherwise do unless I ask them too. I have the extended maintenance plan btw, and the car is still under the factory warranty.
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02-18-2010, 08:20 PM	#2
JayKay335i Banned 189 Rep 5,046 Posts Drives: ///M323 DCT Join Date: Apr 2009 Location: North Dakota; its best DUHHHHHH iTrader: (1)	If there isn't a problem, why fix it?
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02-18-2010, 08:24 PM	#4
runrider I pretend to be smart. 20 Rep 237 Posts Drives: '06 325i 6MT 39k Join Date: Jan 2010 Location: Central NJ iTrader: (0)	My dealer told me that they check for recalls etc every service visit, and take care of them if they come up. I think they call it like a "standard scope" or something like that.
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02-18-2010, 09:09 PM	#5
s3touring Second Lieutenant 23 Rep 247 Posts Drives: '03 Dinan S3 540 Wagon-sold Join Date: Nov 2008 Location: Chino Hills CA iTrader: (2)	hi contradiction, cpo'd '07, so you got about 1 yr. are you planning to get the 6yr/100k extensions for both warranty and maint? regardless, if i may suggest, since you ask, you need to befriend the service guys. perhaps you might want to visit a view dealerships close to you. look up the service manager, and drop by. introduce yourself, and say you are looking to build a long-term relationship with a great dealership. let your gut guide you. after that first meeting, drop in with a little something for the guys. i did, and still do, every now and then show up with 2-3-4 costco pizzas. just because. when they are on your side, and some warranty issue gets tight, or whatever, they will take care of you. done it for 9 yrs. i'm greeted by name from everyone including the porters to the owner. let's face it - if most of us are candid, none of us bought a bmw for its reliability. i have almost 10 yrs to prove otherwise. it's self-inflicted masochistic pleasure at its automotive best. that bmw will be in the shop. make the best of it for you. __________________ jack "The LORD gave, and the LORD has taken away, blessed be the name of the LORD."
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02-18-2010, 10:31 PM	#9
Contradiction New Member 2 Rep 14 Posts Drives: '07 335i Join Date: Jan 2010 Location: Waco, TX iTrader: (0)	No, I'm happy with the CPO extended warranty. I just didn't fully understand the difference between that and the extended maintenance when I bought the car. After taking some more time to read I realized what I'd actually bought. Like I said I can do my own maintenance and don't really see myself taking it up to the dealership 125 miles away for an oil change after the factory maintenance is over. I'm hoping I can get my money back on that. It's got 25k on it right now btw.
	Appreciate 0 Quote

02-18-2010, 10:33 PM	#10
JayKay335i Banned 189 Rep 5,046 Posts Drives: ///M323 DCT Join Date: Apr 2009 Location: North Dakota; its best DUHHHHHH iTrader: (1)	I suggest just telling them whats wrong and having them fix whats wrong. There are plenty of horror stories around here about people demanding them to fix every random service bulletin and things that weren't problems. Chances are you'll wind up with more headaches that way.
	Appreciate 0 Quote

02-19-2010, 09:38 AM	#12
sbux First Lieutenant 13 Rep 343 Posts Drives: 330i 06 Join Date: Apr 2009 Location: NY iTrader: (0)	btw is oxygen sensor covered by the cpo extended Warranty ?
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02-19-2010, 11:17 AM	#13
Bobble Major 56 Rep 1,232 Posts Drives: Whatever POS the wife leaves Join Date: Oct 2008 Location: SoCal iTrader: (1)	Extended maintenance will only get you what is called for by the OBC and the maintenance schedule in your manual. Basically oil service every 15K, brake fluid flush every 2 years and brakes if needed during that time frame. Based on your statements that you can do your maintenance and are 125 miles from the dealership I would try and get that refunded, the refund will be prorated based on time etc.. As far as warranty and doing your own maintenace as long as the parts are BMW spec approved IE oil is BMWLL1 brake fluid,pads and rotors OEM approved then the only issue is if they detemrine install was to blame they will honor the warranty (remember brakes are not a warranty item anyway they are wear and tear). Save your receipts to prove the part validity and labels and search the DIY section on home to reset your service indicator when done.
	Appreciate 0 Quote