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My service advisor is telling me some weird stuff
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06-04-2010, 07:04 AM | #1 |
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My service advisor is telling me some weird stuff
I don't know how much of it is true.
Her favorite word is 'reprogram'. When I got the 'limp mode' last, they reprogrammed. Problem did go away. They reprogrammed the mirrors to be in proper position. I told her about what I heard about the HPFP, she said they don't replace them, they reprogram them now. Huh? I told her a friend of mine with a 535i just had to have his HPFP replaced, she said that his setup is completely different than mine. Really? I took the car in for regularly scheduled service and mentioned some long cranks. She seemed suspicious at first (?) but later I got a phone call and they're doing something about the long cranks. Guess what? Reprogramming. Sound legit? |
06-04-2010, 07:27 AM | #2 |
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Legitimate. Software updates are the main form of "repair" unless they diagnose that the entire pump needs replacing, as the software simply regulates the pump usage so it doesn't overwork itself unnecessarily.
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06-04-2010, 07:35 AM | #4 |
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She also told me that I have an error code for having reached zero miles on my gas once and if it happens more often, it could lead to getting denied for warranty claims for certain stuff.
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06-04-2010, 07:45 AM | #6 |
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Well actually now that I think about it, I guess they COULD say that the car running out of gas is your fault But I know that it is never good to let your tank actually get to E. You've had that happen before? I know that the car goes into a low-power mode when it gets to around 60 miles remaining or so.
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06-04-2010, 08:01 AM | #7 | |
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Drives: 2008 335i Sport, 1990 325is
Join Date: Feb 2010
Location: White Sulphur Springs, WV
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Why?
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06-04-2010, 08:15 AM | #8 | |
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06-04-2010, 08:24 AM | #9 |
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Drives: 2008 335i Sport, 1990 325is
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^^^
Now I'm all confused!
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06-04-2010, 08:31 AM | #10 | |
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+1 It's because they were replacing pumps due to "failures" but when taken out of the car and tested in BMW facility they worked fine...BMW couldn't find anything wrong with the "failed" pumps so they moved to a more cost efficient way of troubleshooting. Start with the software reprogram then if the car comes back a 2nd time then replace the HPFP.
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06-04-2010, 08:51 AM | #11 |
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A control message comes up a lot of the time, and it is also in the manual, which I actually read basically cover to cover before I did any real driving in the car. This thing has loads more features than my E46 325i did, and I am the type of person that must know how everything works/what everything means before proceeding with anything
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06-04-2010, 08:56 AM | #12 | |
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06-04-2010, 09:07 AM | #13 | |
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06-04-2010, 09:22 AM | #14 |
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Just pulled up the manual. This is all I could find as it relates to the low fuel issue:
Once the fuel level has fallen to the reserve zone of approx. 2.1 US gallons/8 liters, the indicator lamp and cruising range for the remaining amount of fuel are displayed briefly. The indicator lamp remains permanently on if the remaining range is less than approx. 30 miles/50 km. Refuel as soon as possible once your cruising range falls below 30 miles/ 50 km, otherwise engine functions are not ensured and damage can occur. |
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06-04-2010, 09:27 AM | #15 | ||
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06-04-2010, 09:55 AM | #17 | |
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SA advised that it regulates fuel consumption more conservatively at that point. Its obviously not the same as limp low-power mode.
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And I know you are an extreme advocate of a permanent HPFP fix. Way to go
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06-04-2010, 10:08 AM | #18 |
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I didn't notice that the OP had an '02 325i. My mistake. The low-fuel notification differences are apparent between the two.
I also never understood why there were so many HPFP trolls on here.
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06-04-2010, 10:08 AM | #19 |
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it kinda sounds like they are saying very low fuel situations may cause a lean condition if the fuel pickup isn't 100% submerged in fuel. we all know that leaning out a turbo motor equals bad things. it doesn't actually say it's putting the car into a low power mode. and I would think some sort of message would pop up on the screen if this happened. But they would have to cut the boost down significantly to avoid that kind of damage, which I think would be very noticeable.
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06-04-2010, 10:19 AM | #20 | |
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06-04-2010, 10:41 AM | #21 | |
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Quote:
http://en.wikipedia.org/wiki/BMW_N54#N54B30 |
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06-04-2010, 10:45 AM | #22 | |
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Many people who have followed the HPFP affairs since 2007 believe for a number of reasons that the high pressure pump fails not because of some inherent design problem in the pump itself, but that the pump fails because of problems in the the fuel delivery control software - these software-caused problems are thought to inflict cumulative damage on the pump, fuel injectors, etc., which results in a complete failure. Mostly, by the time the usual symptoms of pump problem occur, the irreversible, cumulative damage to the components of fuel delivery is too extensive to be fixed by re-programming. The dealer will still mostly likely attempt the re-programming fix, following the corporate policy of the day. The problem is interesting, since the pump failures have been more frequent in some cars than in others operating in similar conditions. Sorry for your problem - the dealer will fix it in the end. |
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