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08-27-2010, 08:27 AM | #1 |
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Best service center in ChicagoLand?
I am actually in the western burbs. Due to some bad service at another BMW dealer, I need to change.
What is your favorite?
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08-27-2010, 09:41 AM | #2 |
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I have heard wonderful things about Patrick BMW. Supposedly their service is fantastic. I plan on checking them out, despite the drive from the southwest suburbs.
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08-27-2010, 09:47 AM | #3 |
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I've always had great service at Perillo, the sleezy commercials notwithstanding. They're extremely efficient. Not sure it's worth a trip into the city from the burbs though.
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08-27-2010, 09:52 AM | #4 |
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I've never had a problem with Patrick BMW's service department with any of my past M cars. I've seen a few E30 M3's and Z3M Coupes parked right outside the service area on different occasions which is always nice.
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08-27-2010, 12:30 PM | #5 |
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I been taking all my modded BMWs to Patrick for the past 7 years.
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08-30-2010, 07:09 AM | #7 | |
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Drives: '19 M2C
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Location: Chicagoland
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Quote:
Knauz Mercedes service really sucks! ..hot and cold. They only two dealers in the Chi-area you "must" stay away from are Fields BMW and Bill Jacobs BMW.
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10-03-2010, 11:06 AM | #10 |
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Drives: '04 330i ZHP
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Location: Chicago Burbs
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Lauel was always great to me, just sucks Andre (SA) left. Ryan Burton at Bill Jacobs has been good too (formerly at Laurel) and I am told Gus at Knauz is mod friendly for the northern burb residents.
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10-23-2010, 02:59 PM | #12 |
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I have been to a few of the service centers in the western suburbs with the best one being Laurel Bmw in Westmont. Jay Buis is the SA i have been using and he is great. Always goes the extra mile.
The worst place, by far, is Elmhurst BMW. One of their managers, "Corey", was a complete jerk. I was trying to explain the lag to him, and he argued with me. Extremely confrontational. Never went there again. Bill Jacobs doesn't have any personal touch. Always got a vibe that I was getting ripped off there. So, Laurel is the place I choose to go to... |
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