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03-04-2011, 09:46 PM | #1 |
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IND's customer service - Truly Stellar
Most businesses are in it for the money. But there are a handful of businesses where money comes second to customer service and satisfaction. IND is in the latter category.. and I'm just now understanding exactly why IND has the immaculate and unrivaled reputation that it does.
In my several dealings with them, Nate and Ilia have gone to extraordinary lengths to make sure that I walk away from our transactions not only satisfied, but happy. Here's my story: When, through no fault of their own, a piece was delivered late to IND, and as a consequence, late to me as well... Nate and Ilia went to great lengths to ensure that I walked away from our transaction with a smile on my face. They:
I've never seen such totally unsolicited customer service. That sort of customer service deserves to be recognized publicly. And its for that reason, that I will go out of my way from here on out to recommend IND. Their work and customer service are TRULY STELLAR. Their reputation is well-deserved. Well done guys. Thank you truly, - esquire
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[ESS VT2-625] [Akrapovic Evolution Exhaust] [KW Clubsports] [OSS Angel Eyes] [Revinora r-CRT Lip] [Vorsteiner Boot] [Challenge Race Diffuser] [See the Build Thread HERE] Last edited by esquire; 03-05-2011 at 03:39 AM.. |
03-04-2011, 10:01 PM | #2 | |
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Quote:
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03-04-2011, 10:23 PM | #3 |
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IND def is a great company and a great team!
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03-08-2011, 12:54 AM | #5 |
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i'm actually glad they don't do those. haha.
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[ESS VT2-625] [Akrapovic Evolution Exhaust] [KW Clubsports] [OSS Angel Eyes] [Revinora r-CRT Lip] [Vorsteiner Boot] [Challenge Race Diffuser] [See the Build Thread HERE] |
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03-10-2011, 09:59 PM | #7 |
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Picked up some more mods from IND. Color match on my grills was perfect! There is a reason I only buy mods from IND, their customer service is amazing. Always looking out for the little guy
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