[skinrock]

This guy sets the standard for what customer service should be. I emailed him to get in on the ETS 5" FMIC group buy, and he did an amazing job helping me out. I was originally concerned with ordering stuff last week because I am moving this weekend, and didn't want items arriving after I move. He guaranteed everything would get shipped out the next day, and because I am in Northern California, it would only take a couple days even on standard shipping. This saved me some cash because I originally wanted to expedite it.

I ended up ordering downpipes from him as well, and he promptly sent me tracking numbers for the FMIC and downpipes the same day I ordered each item, and they got to me within a couple days as he said. I already reviewed the FMIC from a product standpoint, and the downpipes are AR Design, so we know how solid those are. I just wanted to praise him for being ridiculously responsive and easy to talk to, and for shipping everything so quickly.

[ETS Michael]

Thanks for the kind words!