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Morons->debt recovery company -> trouble
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12-23-2011, 04:13 PM | #1 |
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Morons->debt recovery company -> trouble
My SIL is getting nasty letters from a debt recovery agency. She used to live some place over 4 years ago. The utility co., in their opinion, didn\'t send a final bill at the time. Nor did they notice for 4 years. Recently, they did an internal audit and noticed, contacted SIL who told them to piss-off as any records which show the bill is paid, not paid, real or another error are long gone.
What is the best course of action. BTW if you want an electricity company who SUCK and will make your life TROUBLE four years after you close your account with them, try EON. |
12-23-2011, 04:34 PM | #2 |
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f*ck EON!...i've just switched providers!...bunch of thieving cants...
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12-23-2011, 05:19 PM | #3 | |
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12-23-2011, 06:26 PM | #6 |
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Assuming the money is really owed - and that is an assumption - why should customers be liable over 4 years after the event, if a company fails to correctly bill in the first place and then continues to fail for several years afterwards?
What happens in cases where someone ends up with a bad credit record: because they have had recovery action started against them when they didn't even know they had the debt? Which can easily be the case if they are overseas. Or if they move. Any why should anyone have any confidence that they haven't made a mistake, since they seem to have been making mistakes for several years. |
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12-23-2011, 06:42 PM | #7 |
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It's an odd one.
How after 4 years can you defend yourself if you did pay a bill? I think consumer direct is a good starting point. Let us know how it goes. |
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12-23-2011, 06:45 PM | #8 |
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On saying that you can request your bank to give statements as far back as that.
So I'm guessing she never paid direct debit so maybe a debit payment after leaving the address may clear the issue. |
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12-24-2011, 01:09 AM | #9 | |
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I had exactly the same problem years ago with NTL when I left uni and moved home. After 3 years had a demand from wescott credit for £60~ I called my bank asked for transactions to NTL,payment dates etc. they found the payment for the amount demanded and sent me a copy. I forwarded a copy to NTL and Wescott and politely told them to go fuck themselves. Had an apology letter from NTL 2 weeks later apologising that it was an internal system error. Thieving bastards, I bet loads of people shit themselves getting a letter like that and pay straight up. Never had an issue on my credit file either. Only gets effected if a CCJ was put on you for non payment to the Debt agency |
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12-24-2011, 04:08 AM | #10 |
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The key here is to talk to EoN or they will just keep getting more and more legal. You should contact consumer focus details are on the Ofgem website. www.ofgem.gov.uk. The rules have changed about billing where a supplier has failed to either read the meter or bill on time. Generally they will write off some of the debt as a gesture of good will. Ignoring them is the worst thing to do.
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12-24-2011, 05:07 AM | #11 |
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SIL? Sister in law?
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12-24-2011, 05:44 AM | #12 |
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12-24-2011, 05:50 AM | #13 |
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Getting annoyed wit th crap txt spk we keep c'ing on frms!
LOL. Jokes
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12-24-2011, 06:39 AM | #14 |
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Seems she paid a final bill 4 years ago and also confirmed by phone there was no outstanding amount owing.
The meter is inaccessible. Only now, 4 years later, have EON read the meter and decided the final bill was not really a final bill. |
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