Pat @ sonictuning

Zero_09 · 05-12-2013, 01:03 AM

I would like to thank Pat from sonictuning for helping me get my Alufelgen wheels. I placed the order and just waiting for them to come in now.

I don't even know if anyone can top the customer service that Pat provided me. I must have PM him close to 100 times and he has always responded promptly. Usually I get a PM back within minutes! Never had such fast and great communication from a company before. I even PM 6:30am in the morning and he responded within 5 mins. I was totally shocked he got back to me so quick. I would definitely order from him again if I need any other parts.

I usually don't give any feedback but the level of customer service I had was so amazing that I had to.

Anyways thanks again Pat and hopefully I get the tracking # soon.

tehshayne · 05-12-2013, 09:32 AM

I can agree with all of this!

Pat@sonictuning · 05-14-2013, 11:28 AM

Thanks for the kind words guys and Zero you should have received your tracking number last night.

05-12-2013, 01:03 AM	#1
Zero_09 Captain 38 Rep 627 Posts Drives: 07 E90, 2011 E90 Join Date: Jul 2012 Location: = iTrader: (1)	Pat @ sonictuning I would like to thank Pat from sonictuning for helping me get my Alufelgen wheels. I placed the order and just waiting for them to come in now. I don't even know if anyone can top the customer service that Pat provided me. I must have PM him close to 100 times and he has always responded promptly. Usually I get a PM back within minutes! Never had such fast and great communication from a company before. I even PM 6:30am in the morning and he responded within 5 mins. I was totally shocked he got back to me so quick. I would definitely order from him again if I need any other parts. I usually don't give any feedback but the level of customer service I had was so amazing that I had to. Anyways thanks again Pat and hopefully I get the tracking # soon.
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05-12-2013, 09:32 AM	#2
tehshayne Private 2 Rep 49 Posts Drives: 2008 335i coupe Join Date: Dec 2012 Location: Torrance, CA iTrader: (1)	I can agree with all of this!
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05-14-2013, 11:28 AM	#3
Pat@sonictuning Major General 370 Rep 7,902 Posts Drives: Porsche 996 Turbo Join Date: Dec 2011 Location: NOVA iTrader: (145)	Thanks for the kind words guys and Zero you should have received your tracking number last night.
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