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2Addicts | BMW 2-Series forum Technical Topics Cosmetic and Lighting Modifications Minor scratches on the wheels

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      05-27-2014, 08:37 PM   #1
Oyinko
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Minor scratches on the wheels

How is it possible?

I have a theory but I would like first to hear yours.


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      05-27-2014, 08:56 PM   #2
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      05-27-2014, 09:23 PM   #3
Oyinko
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I don't use any brush to clean my car. But I asked my dealership to check the calipers during my break in service 2 weeks ago.
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      05-27-2014, 09:52 PM   #4
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I guess when taking wheel off or probably putting on they misaligned and knocked wheel against caliper.
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      05-28-2014, 08:48 AM   #5
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Its unfortunate most don't take care of things (car) as you would. Can only guess a mechanic most likely had dirt or something on there gloves when taking the wheels off. Or reached in with tools through the rim trying to save time of taking the wheel off. I have learned now before sending my car in for specific things i take dated pictures of that area. If there is any issues i take the photo's to the manager to show them. It a cut a dry issue then. Sad it comes to this but makes life less stressful when arguing who caused the problem/scratch.
One other possibility - did you have your dealer wash the car? I always ask not to have them wash it. Had to buff out scratches they put in the paint once and last time.
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      05-28-2014, 10:10 AM   #6
Oyinko
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Quote:
Originally Posted by bman6074 View Post
Its unfortunate most don't take care of things (car) as you would. Can only guess a mechanic most likely had dirt or something on there gloves when taking the wheels off. Or reached in with tools through the rim trying to save time of taking the wheel off. I have learned now before sending my car in for specific things i take dated pictures of that area. If there is any issues i take the photo's to the manager to show them. It a cut a dry issue then. Sad it comes to this but makes life less stressful when arguing who caused the problem/scratch.
One other possibility - did you have your dealer wash the car? I always ask not to have them wash it. Had to buff out scratches they put in the paint once and last time.
Yes they washed the car too. I just emailed the dealership for this issue and another one (found a piece of plastic from the seat lying on the floor...)
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      05-28-2014, 10:16 AM   #7
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Quote:
Originally Posted by Oyinko View Post
Yes they washed the car too. I just emailed the dealership for this issue and another one (found a piece of plastic from the seat lying on the floor...)
Well the scratches don't look that deep. As an ex-detailer they should be able to buff them out.
If the dealer is good they should offer to remedy the issue. Can't cost much to have a detailer take care of it.
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      05-28-2014, 06:40 PM   #8
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The dealer answered to my email. He told me they didn't remove the wheels but offered me to fix the issue.
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      05-28-2014, 06:41 PM   #9
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Great to hear. You got one of the good dealers.
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