Purchased at Dealership A/ Service at Dealership B

penny · 03-10-2009, 11:16 AM

I'm thinking of taking the car in to Dealership B for service. Will they treat my car any different just because I bought my car from the rival Dealership A?

Technically, I understand they shouldn't. But......

BlackjackMulligan · 03-10-2009, 11:34 AM

Quote:

Originally Posted by penny

I'm thinking of taking the car in to Dealership B for service. Will they treat my car any different just because I bought my car from the rival Dealership A?

Technically, I understand they shouldn't. But......

I don't think that the car itself would be treated differently by the techs (do they even know where it was bought?) but my guess is that the service from the SA wouldn't be as good and you may have issues getting loaner vehicles.

m_thompson · 03-10-2009, 11:40 AM

My local dealer says that the loaner cars are only for customers who bought their cars there. You may also have to wait longer for an appointment too.

Tom K. · 03-10-2009, 11:48 AM

With loaner cars, a CCA discount, easy appointments and a good relationship with the service dept., I'd need a pretty compelling reason not to use my selling dealer for service.
Tom

Add1ct · 03-10-2009, 12:24 PM

I am doing this today- dropping my car off at dealership B- I bought and serviced my last one there (e46 coupe) and know the SA so hopefully all goes well

penny · 03-10-2009, 12:36 PM

Thanks for the tip guys. I befriended the SA at Dealership B and he gave me his card as well as his favorite techs when I need service. They seem to be a friendlier bunch than the place of purchase.

03-10-2009, 11:16 AM	#1
penny Captain 43 Rep 829 Posts Drives: '08 135i (sold) Join Date: May 2008 Location: Las Colinas iTrader: (2)	Purchased at Dealership A/ Service at Dealership B I'm thinking of taking the car in to Dealership B for service. Will they treat my car any different just because I bought my car from the rival Dealership A? Technically, I understand they shouldn't. But...... __________________ '08 135i.
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03-10-2009, 11:40 AM	#3
m_thompson Major 133 Rep 1,416 Posts Drives: M-Sport 128i, 328xi, 3.0CS Join Date: Jun 2008 Location: New England, USA iTrader: (0) Garage List 2009 128i [0.00] 1972 3.0CS [10.00]	My local dealer says that the loaner cars are only for customers who bought their cars there. You may also have to wait longer for an appointment too. __________________ '09 128i - Black Sapphire Metallic\Coral Red\Glacier Silver\N51 DISA\6MT\Navigation\Premium\M-Sport\Heated seats\Xenon\Headlights\iPod\Smartphone\Euro Delivery
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03-10-2009, 11:48 AM	#4
Tom K. Major General 124 Rep 5,627 Posts Drives: '07 328iT, '13 Boxster Join Date: Mar 2008 Location: Maryland iTrader: (0)	With loaner cars, a CCA discount, easy appointments and a good relationship with the service dept., I'd need a pretty compelling reason not to use my selling dealer for service. Tom
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03-10-2009, 12:24 PM	#5
Add1ct Lieutenant Colonel 59 Rep 1,859 Posts Drives: 135i, 335i Join Date: Sep 2008 Location: Palos Verdes Estates (SoCal) iTrader: (3)	I am doing this today- dropping my car off at dealership B- I bought and serviced my last one there (e46 coupe) and know the SA so hopefully all goes well __________________ E82 N54 6MT 6FL 668 KASW turned in E92 Crimson/Cream N54 6MT, ZSP, ZPP, ZCW, Nav, Sat radio, HD Radio, Logic7, PDC, Active Steering, Active Cruise, 6FL, CA
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03-10-2009, 12:36 PM	#6
penny Captain 43 Rep 829 Posts Drives: '08 135i (sold) Join Date: May 2008 Location: Las Colinas iTrader: (2)	Thanks for the tip guys. I befriended the SA at Dealership B and he gave me his card as well as his favorite techs when I need service. They seem to be a friendlier bunch than the place of purchase. __________________ '08 135i.
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